Our work is focused on working with a wide range of stakeholders across south east London to deliver end-to-end pathway transformation. This includes:

  • engaging with those with lived experience to understand their experiences and how services can be improved;
  • developing of self-management resources to empower patients to manage their condition;
  • improving the resources available to GPs and other primary care colleagues so they are able to support patients in primary care (e.g. via advice and guidance);
  • developing and enhancing community services to reduce pressure on hospital services and deliver care closer to home; and
  • improving hospital pathways to ensure every appointment is value adding.

Recent achievements

South East London Waiting Times Website

We recently launched the South East London Waiting Times Website which allows primary care colleagues to access up-to-date information on waiting times for first outpatient appointments across the hospital sites in south east London. The website also incudes information on the alternative services available in each borough to remind referrers of what community provision or advice and guidance support is available. A patient view is currently in development and will be available in the coming months.

Community Services

Planned Care Community Services can reduce pressure on hospital services and ensure patients receive care closer to home. A key focus in recent years, has been to ensure that there is consistent provision across all six boroughs in south east London and we now have consistent community services in dermatology, ophthalmology and ENT across the ICS. We are the only ICS in London to do so. These services utilise a different workforce (e.g. GP with Extended Roles, optometrists), allowing us to increase overall capacity and reduce waiting times.

Further information

For further information please contact the South East London Planned Care Team: plannedcare@selondonics.nhs.uk

News, stories and events

South east London secures pilot site on National Neighbourhood Health Implementation Programme

NHS South East London Integrated Care Board is delighted to confirm that Lambeth and Southwark have been selected as a pilot site for the National Neighbourhood Health Implementation Programme (NNHIP). The NNHIP is a flagship initiative from NHS England and the Department of Health and Social Care to support delivery of neighbourhood working. The neighbourhood […]

09 Sep 2025
NHSE launches oversight framework dashboard

NHS England has produced an interactive performance dashboard which shows how NHS trusts are segmented, based on their performance against the National Oversight Framework metrics. For the first time, members of the public can explore league tables that show how local trusts compare with others across England on both individual services and at an overall […]

09 Sep 2025
Plan for your health needs this Summer bank holiday

Monday 25th August 2025

19 Aug 2025