Our work is focused on working with a wide range of stakeholders across south east London to deliver end-to-end pathway transformation. This includes:

  • engaging with those with lived experience to understand their experiences and how services can be improved;
  • developing of self-management resources to empower patients to manage their condition;
  • improving the resources available to GPs and other primary care colleagues so they are able to support patients in primary care (e.g. via advice and guidance);
  • developing and enhancing community services to reduce pressure on hospital services and deliver care closer to home; and
  • improving hospital pathways to ensure every appointment is value adding.

Recent achievements

South East London Waiting Times Website

We recently launched the South East London Waiting Times Website which allows primary care colleagues to access up-to-date information on waiting times for first outpatient appointments across the hospital sites in south east London. The website also incudes information on the alternative services available in each borough to remind referrers of what community provision or advice and guidance support is available. A patient view is currently in development and will be available in the coming months.

Community Services

Planned Care Community Services can reduce pressure on hospital services and ensure patients receive care closer to home. A key focus in recent years, has been to ensure that there is consistent provision across all six boroughs in south east London and we now have consistent community services in dermatology, ophthalmology and ENT across the ICS. We are the only ICS in London to do so. These services utilise a different workforce (e.g. GP with Extended Roles, optometrists), allowing us to increase overall capacity and reduce waiting times.

Further information

For further information please contact the South East London Planned Care Team: plannedcare@selondonics.nhs.uk

News, stories and events

New NHS campaign to reduce medicine waste in London

NHS South East London ICB has teamed up with the other NHS integrated care boards across the capital to launch a new campaign to help people only order the medicines they need and reduce waste. Nationally, it is estimated unused medicines cost the NHS £300 million each year – money that could be used to […]

02 Mar 2026
Showcasing outstanding local nursing: Meet award-winning nurse Teresa O’Nwere-Tan

Teresa O’Nwere‑Tan is an advanced nurse practitioner based in Southwark, south east London. She focuses on helping people stay well through early health checks and preventative care, which led to her winning the Nursing Times Nurse of the Year award last year. One of the things that sets Teresa apart is her proactive approach to healthcare […]

26 Feb 2026
South East and South West London ICBs joint Chair and Chief Executive appointments

South East London ICB and South West London ICB are pleased to announce the appointment, by the Secretary of State for Health and Social Care, of Sir Richard Douglas as the joint Chair for the two separate organisations. And, following the conclusion of our recruitment process, Andrew Bland has been appointed as the single, joint […]

16 Feb 2026