The London Care Record

The London Care Record (LCR) is a digital shared care record solution, which enables health and care staff to have one secure view of a person’s relevant heath and care information. It was formerly known as “Connect Care”.

With the LCR, information is transferred securely, via a health information exchange system – this enables more effective care by care professionals at the first point of contact.

Supporting documentation

Recent achievements

Watch our video and learn more

Further information

The LCR enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely. For example, if someone from Peckham (South East London) attends A&E at Chelsea and Westminster Hospital (North West London), staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.

Please note – If you previously requested your information not be shared in Connect Care this is still honoured in London Care Record. If you prefer your health and care information not to be shared in the London Care Record, please download and complete this form and inform your health and care professional.

The London Care Record also enables frontline staff to see any care plans a person might have helping to ensure people’s care preferences are respected. You can find out more about the Universal Care Plan here.

News, stories and events

Reducing the time to register with your GP practice

Across south east London and the rest of England, GP practice staff are facing huge demand for access to primary care. To help solve this we worked with practices to understand what is taking time away from staff which could be done through digital tools. We also sought to build on the successes of previous […]

19 Dec 2024
Working with METRO to support the HIV community in south east London

This week Kuba Krzyzynski, an HIV ambassador for the Terrence Higgins Trust and a HIV Peer Support Manager at METRO, shared great insights at November’s NHS South East London all-staff briefing. Kuba highlighted the work being done to support people living with HIV in south east London, particularly in Lambeth and Southwark – boroughs with […]

01 Dec 2024
Care worker from south east London chosen for national campaign celebrating Nursing Support Workers’ Day

One of our brilliant staff from a care home here in south east London, features in videos made by the Royal College of Nursing (RCN), to celebrate this year’s Nursing Support Workers’ (NSW) Day. Hannah, who works at St Mary’s Care Home in Lambeth, was chosen as one of just four nursing support workers interviewed […]

28 Nov 2024