The London Care Record

The London Care Record (LCR) is a digital shared care record solution, which enables health and care staff to have one secure view of a person’s relevant heath and care information. It was formerly known as “Connect Care”.

With the LCR, information is transferred securely, via a health information exchange system – this enables more effective care by care professionals at the first point of contact.

Supporting documentation

Recent achievements

Watch our video and learn more

Further information

The LCR enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely. For example, if someone from Peckham (South East London) attends A&E at Chelsea and Westminster Hospital (North West London), staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.

Please note – If you previously requested your information not be shared in Connect Care this is still honoured in London Care Record. If you prefer your health and care information not to be shared in the London Care Record, please download and complete this form and inform your health and care professional.

The London Care Record also enables frontline staff to see any care plans a person might have helping to ensure people’s care preferences are respected. You can find out more about the Universal Care Plan here.

News, stories and events

NHS South East London unveils plan to tackle alcohol harm

NHS South East London (NHS SE London) is set to take action against the growing public health impact of alcohol, following a new report outlining measures to improve treatment, reduce harm, and alleviate costs on health and care services. We’re facing a significant public health crisis due to alcohol-related harm, with approximately 1,500 deaths annually […]

14 Jan 2025
Get protected against flu as cases rise

Flu cases are rising across south east London. As a result, health services are under increased pressure, with more patients coming into hospital sick and needing urgent care. In some hospitals up to a third of admissions are because of flu. The flu vaccine can protect those most vulnerable from getting seriously ill. Hundreds of […]

03 Jan 2025
Reducing the time to register with your GP practice

Across south east London and the rest of England, GP practice staff are facing huge demand for access to primary care. To help solve this we worked with practices to understand what is taking time away from staff which could be done through digital tools. We also sought to build on the successes of previous […]

19 Dec 2024