A new film has been launched to show residents all the different services available to help them in a bid to tackle pressure on our local health services.

Working with NHS partners, Greenwich Council produced the film to highlight all the options available to the public outside of Accident and Emergency (A&E). It shares how people can get seen and treated faster by using the right service.

Jimmy, A&E Nurse who appears in the video said: “Most people know that other services are available but aren’t aware of how accessible they are. As much as I love seeing hundreds of different faces every day, A&E isn’t always the answer, and lots of people can be seen faster by visiting Urgent Care or a Pharmacy.

“We want people to be in the right waiting room, not sitting for hours in the wrong one.”

Self-care (care for yourself at home), pharmacy (expert advice and medicines), GP (medical attention and advice), NHS 111 online (if you can't contact your GP), UTCS (minor injuries), A&E or 999 (for life-threatening emergency)

The film was made in local services and features real staff. Below are the staff representing their workforce in the film (in order of appearance):

  • Jimmy, A&E at Queen Elizabeth Hospital
  • Bill, Blackheath Pharmacy
  • Darshita, Gallions Reach Health Centre
  • Eugenia, Gallions Reach Health Centre
  • Maryam, 111 call handler
  • Yasmin, 999 call handler
  • Callum, Urgent Care Centre at Queen Elizabeth Hospital
  • Lillian, Oxleas NHS Foundation Trust
  • Joe, Oxleas NHS Foundation Trust

Latest News, Stories & Events

SEL ICS partners with Catch22 to empower care-experienced young people

During Care Leavers Week (28 October-3 November) , the South East London Integrated Care System (SEL ICS) is proud to announce a new programme that supports care-experienced young people in finding meaningful employment within the NHS. Backed by funding from NHS England, the programme is designed to address the unique barriers care-experienced young people face; […]

31 Oct 2024
Help us to help you

  Which is the right service for you? Life-threatening emergency or serious injury: call 999 or go to your nearest Emergency Department (A&E) Medical attention and advice: contact your GP If you cannot contact your GP: visit NHS 111 online For expert advice and medicines: visit your local pharmacy Mental health emergency: visit NHS 111 online Our hospitals’ websites are: Guys […]

22 Nov 2024
Celebrating success at the HSJ Awards 2024

We’re very proud to share the achievements of our partners at this year’s prestigious HSJ Awards, which recognise excellence in healthcare across the UK. Two of our partners took home awards, while several others were highly commended for their innovative work to improve health outcomes in south east London and beyond. NHS Communications Initiative of […]

22 Nov 2024
Lewisham LCP Strategic Board meeting 30 January 2025

Join the meeting of the Lewisham LCP Strategic Board to hear about our plans and have the opportunity to ask questions. Please submit questions in advance to lewishamquestions@selondonics.nhs.uk We will endeavour to provide an answer to questions submitted in advance. The agenda and supporting papers for this meeting are available here. Click here to join […]

30 January 2025
2.00 - 4.15pm
Teams meeting