South East London Integrated Care System works in partnership with local people and communities. We are prioritising working together and developing our relationship with communities. This improves health and wellbeing and supports people to thrive and live healthier lives.
To help us improve and transform services so they work for local people we must understand what is important to different people. To do so, we need to listen to people’s experiences and views of health and care. This also means we can better address health inequalities, which are unfair and systematic differences in health between different groups of people.
Join the conversation to give us your views.
We listen to local people and our communities through engagement activities and we also work with local community organisations to gather the views of specific groups of people we do not usually hear from. This will help build relationships and trust to inform the way we work with people and communities.
The ICS has developed its approach to working with people and communities which was approved at the Integrated Care Board meeting on 1 July 2022.
The ICS has developed an engagement toolkit and a series of guides and top tips to support staff across south east London carrying out engagement with local people and communities.
Keep up to date with our latest opportunities to get involved, updates about our programmes progress and outcomes with our monthly Get Involved newsletter.
Helen Hayes MP recently visited 306 Medical Centre, a GP practice in Southwark, following an invitation from the practice’s Patient Participation Group (PPG), a group of patients who work with the surgery to share feedback and help shape services. During the visit, she met with patients and staff to hear about their experiences of care […]
New messaging service to support people facing mental health difficulties
Teams across south east London have come together over the past year to deliver meaningful improvements in general practice, as highlighted in the newly published Clinical Effectiveness South East London (CESEL) 2025–26 Impact Report. The report showcases how sustained collaboration and a strong focus on quality improvement are translating into better outcomes for patients. In […]
The next meeting of the south east London Integrated Care Board in public, is Wednesday 22 July 2026 at 12.30pm at If you would like to attend the meeting in person, please register by emailing [email protected]. Papers and live stream links will be listed here shortly before the meeting. There is no need to register […]