Monday 31st August 2026
25 Aug 2026
Our work is focused on working with a wide range of stakeholders across south east London to deliver end-to-end pathway transformation. This includes:
- engaging with those with lived experience to understand their experiences and how services can be improved;
- developing of self-management resources to empower patients to manage their condition;
- improving the resources available to GPs and other primary care colleagues so they are able to support patients in primary care (e.g. via advice and guidance);
- developing and enhancing community services to reduce pressure on hospital services and deliver care closer to home; and
- improving hospital pathways to ensure every appointment is value adding.
Recent achievements
South East London Waiting Times Website
We recently launched the South East London Waiting Times Website which allows primary care colleagues to access up-to-date information on waiting times for first outpatient appointments across the hospital sites in south east London. The website also incudes information on the alternative services available in each borough to remind referrers of what community provision or advice and guidance support is available. A patient view is currently in development and will be available in the coming months.
Community Services
Planned Care Community Services can reduce pressure on hospital services and ensure patients receive care closer to home. A key focus in recent years, has been to ensure that there is consistent provision across all six boroughs in south east London and we now have consistent community services in dermatology, ophthalmology and ENT across the ICS. We are the only ICS in London to do so. These services utilise a different workforce (e.g. GP with Extended Roles, optometrists), allowing us to increase overall capacity and reduce waiting times.
Further information
For further information please contact the South East London Planned Care Team: [email protected]
News, stories and events
Hot weather alert: stay well in the heat
An amber heat alert is in place across south east London this week. This means the hot weather could affect people’s health, especially older adults, young children and people with long-term health conditions. It also means health and care services might be busier than usual. Help others stay safe Check in with anyone who may […]
11 Aug 2026
NHS South East London recognised for leadership in prevention, tackling inequalities and improving care
Health and care partners across south east London are reflecting on a year of progress for local communities following publication of NHS England’s annual assessment of integrated care boards for 2025/26. During 2025/26, south east London continued to improve services, strengthen neighbourhood health and focus on reducing health inequalities, while responding to rising demand and […]
10 Aug 2026