Our work is focused on working with a wide range of stakeholders across south east London to deliver end-to-end pathway transformation. This includes:

  • engaging with those with lived experience to understand their experiences and how services can be improved;
  • developing of self-management resources to empower patients to manage their condition;
  • improving the resources available to GPs and other primary care colleagues so they are able to support patients in primary care (e.g. via advice and guidance);
  • developing and enhancing community services to reduce pressure on hospital services and deliver care closer to home; and
  • improving hospital pathways to ensure every appointment is value adding.

Recent achievements

South East London Waiting Times Website

We recently launched the South East London Waiting Times Website which allows primary care colleagues to access up-to-date information on waiting times for first outpatient appointments across the hospital sites in south east London. The website also incudes information on the alternative services available in each borough to remind referrers of what community provision or advice and guidance support is available. A patient view is currently in development and will be available in the coming months.

Community Services

Planned Care Community Services can reduce pressure on hospital services and ensure patients receive care closer to home. A key focus in recent years, has been to ensure that there is consistent provision across all six boroughs in south east London and we now have consistent community services in dermatology, ophthalmology and ENT across the ICS. We are the only ICS in London to do so. These services utilise a different workforce (e.g. GP with Extended Roles, optometrists), allowing us to increase overall capacity and reduce waiting times.

Further information

For further information please contact the South East London Planned Care Team: plannedcare@selondonics.nhs.uk

News, stories and events

New: Guide to healthcare 

NHS South East London is launching a new campaign to help people find their way to the care they need – whether it’s going to their local pharmacy, a minor eye conditions service or resting up at home. The aim is to raise awareness of the full range of options and to increase people’s knowledge […]

05 Jan 2026
South East London leads national conversation on osteoporosis care

Members of the South East London (SEL) Osteoporosis Treatment Pathway Task and Finish Group (a multidisciplinary group under the South East London Integrated Medicines Optimisation Committee) proudly represented the South East London Integrated Care System at the All Party Parliamentary Group (APPG) for Osteoporosis and Bone Health at Parliament (Portcullis House) on Wednesday 3rd December […]

02 Jan 2026
Christmas and New Year Bank Holiday days – how to get the help you need

25-26 December 2025 and 1 January 2026

23 Dec 2025