Engagement

Engagement with patients and communities is a core feature of PHM. Click here to learn more about how to do this and to access the ICS engagement toolkit.

Information Governance (IG)

Effective information governance (IG) is crucial in population health management (PHM) for ethical data handling, maximising utility, and ensuring compliance through robust policies and standards.

Evaluation

Evaluating a PHM project involves assessing its effectiveness and impact by defining metrics, collecting and analysing data, and identifying strengths and weaknesses. This comprehensive evaluation informs future initiatives, enhances healthcare delivery, and improves population health outcomes.

PHM training resources

There is a range of educational materials and tools available, to support your learning and project needs. The information and training materials here are appropriate for all NHS staff, regardless of their role or level of PHM knowledge.

• Discover more about Population Health Management (PHM) and how it’s being used in the NHS.
• Learn about health inequalities and their impact on individuals. Explore NHSE Core20PLUS5 approach for adults and children and apply it to population segmentation in your next PHM projects.
• Complete this Health Education England (HEE) PHM course and learn about PHM, the skills needed to undertake a PHM project, PHM methods (health needs assessment, segmentation and risk stratification) and how to communicate intelligence effectively.
• Join the PHM Academy on NHS Futures to discover nationwide PHM projects, participate in the monthly national PHM forum, access case studies, practical tools, event recordings, and upcoming PHM events, while connecting with NHS colleagues engaged in PHM projects (NHS email address is required to register and join PHM working space).
• How to listen to and learn from people and communities is an essential skill for delivering successful projects. Explore this pack to learn more.
• Use this segmentation guide to understand how and why to get started with population segmentation analysis – NHS email address is required to register and join PHM working space.
• Join Change Management Workspace on NHS Futures to access useful tools that can help you plan and deliver your projects, such as a Stakeholder analysis template, a Risk analysis template, a project plan and more. An NHS email address is required to register and join the PHM working space.