These skills are designed to assist with career, role and personal development. These should be considered once you are confident in the relevant skills above.
You don’t have to be in a managerial or supervisory position to help others learn. You can support others to learn by providing them with information about a wide range of issues you will deal with. For
Adopting a “coaching” mindset can help your work colleagues as well as your service users. By being open to sharing, enabling someone to go at their own pace, and not judging their performance can build confidence and inspiration.
Caring, listening, encouragement and challenging an individual can support the person to learn, but also identify what they like, what they enjoy and what they have a desire or commitment to do.
Why is this importantSharing information on what you have learnt helps build team rapport and spreads the knowledge gained across the team. Sharing knowledge about a particular issue, problem, or solution you have identified not only allows you to grow as an individual but may also reduce duplication of effort if someone else has a similar problem. Adopting a coaching or mentoring style (which you may well do with service users) can be transferred to helping others learn inside your organisation.
As you develop in your career you may be asked to support other team members, and this should not be about seniority but who is best placed to impart knowledge and help others learn.
As part of supervision sessions you should take the time to identify what you have learnt and what may be shared with others, as well as providing feedback and inputting into team discussions.
Skills ReviewHaving completed this sub-topic I will understand the importance of these skills.